Exceeding Expectations

THE LAUREL WAY

At The Laurels of Chagrin Falls, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services. It also includes being a companion and treating each guest with the utmost dignity, respect, and compassion.

"The Laurel Way of Caring" can be found in a warm smile, a kind word, or a comforting touch. We are passionate about our mission, and it is reflected in the letters we receive from guests and family members.

Kathy - "There's a lot of love here, it feels like home."

Margaret - "I’ve had very good care here, the therapy is wonderful and they really spend a lot of time with me and help me walk safely"

Will - "I never thought I would be able to return to my retirement routine after my car accident, but thanks to the staff at the Laurels of Chagrin Falls, I am back home with my wife and loving my retirement life."

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