What differentiates one skilled nursing & rehabilitation center from another? The answer is... the people who work and reside there! The people set the tone, the atmosphere, and the expectations. At The Laurels of Chagrin Falls, we take great pride in ensuring that everyone feels like part of our family and that they are treated as special "guests" in our home.
The Laurels of Chagrin Falls employs a team of highly qualified medical professionals, including a Medical Director, Registered Nurses, Restorative Care Nurses, a Wound Care Nurse, state tested Certified Nursing Assistants, Physical Therapists, Occupational Therapists, and a Speech Therapist. Our on-site Rehab, Dietary, Social Work, and Activities departments provide personalized and compassionate care to each guest. From the moment you walk through the front doors, the warmth and caring of the staff will begin to gain your trust and confidence, as they strive to exceed your expectations.
Unlike other facilities that use "contracted" staff members, each member of the team at The Laurels of Chagrin Falls is directly employed, not "contracted". Each Team Member takes great pride in portraying "The Laurel Way of Caring", as they strive for excellence in providing only the highest standard of care and services to every guest, and to every family member and visitor. Come on in! Visit a while! Let us show you our very best... let us show you The Laurel Way.
Mark has been involved in long term care in various capacities virtually his entire life. He is from a family who built, owned and operated skilled nursing and assisted living facilities.
Prior to becoming an administrator, Mark worked in long term care as a carpenter, accountant and an attorney. He received his bachelor’s degree in business and accounting from Baldwin-Wallace University and a law degree from Cleveland-Marshall College of Law.
Mark has always had a passion for helping others and being an administrator allows him to do that in a direct way.
Interim Director of Nursing
Rehabilitation Services Director
Director of Marketing
Gretchen joined the team at The Laurels of Chagrin Falls in late 2020. A graduate of Kent State University with a degree in marketing, Gretchen also serves as director of marketing for our sister facility in New London.
Gretchen has extensive experience in the healthcare industry from marketing surgical supplies for 3M’s Surgical Division to group purchasing contracts for the Greater Cleveland Hospital Association. She is committed to ensuring a great experience for all guests and their families.
In her free time, Gretchen enjoys being active with her family.